The Core Mandate
"People don’t lack care; they lack coordination and trust."
Visita’s role is not to replace government, but to restore local agency where it is absent or slow. We do not "mobilize" people; we remove the friction that stops willing people from acting.
Identity over Opinions
We care about who you are (Resident, Fixer, Watcher), not just what you say. On Visita, you assume a Contributor Role. We display participation, not just opinions.
Action over Debate
Trust is built through doing. We prioritize task completion ("Hole Fixed") over comment sections. We convert "Complaint Culture" into Action Culture.
Place over Platform
The Ward is the unit of change. It is a "shared responsibility," not just a location. Digital records build Institutional Memory to prove that "this ward actually moves."
The Civic Window
The Visita interface is designed as a window into your physical reality, answering three fundamental questions:
- 1Input: "Where am I?" (Location)
- 2Output: "What is happening?" (Intelligence)
- 3Action: "How can I help?" (Participation)
The Civic Loop
Before/After photos are required for closure. This validation builds a "Reliability Score" for communities, proving that things get done.
Our Privacy Promise
Visita is critical infrastructure. We do not use "magic" pixel tracking. We use a privacy-first analytics system that rotates visitor hashes daily. We do not sell your data. You are a citizen, not a product.